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Frequently Asked Questions
What Owners
ask most often
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For landlords and property owners
Benefits & Compensation
Property Management Services (Rental & COA/WEG Management)
Does prosperly offer rental and/or property management services (also for the whole object)?
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Does prosperly offer COA (WEG) management?
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Can I hire prosperly for both condominium and rental management?
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My unit is in a WEG; does the management of prosperly make any sense at all?
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What services are included in the price?
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Which services are included in the price (condominium (WEG) management)?
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Does prosperly represent me at WEG meetings (if I subscribed for rental property management)?
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How does the handover of the WEG management work?
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Is it possible to take over the management of a WEG during the financial year?
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Will the WEG have its own property manager?
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Getting Started & Contract
What information does prosperly need to get started?
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What information does prosperly need for the ongoing property management?
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How can I subscribe to prosperly as a property management service for my real estate?
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Are any additional documents required?
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How long does my contract with prosperly last?
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My property is currently managed by another management company, how can I switch to prosperly?
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How can I terminate my existing contract with prosperly?
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Payments & Accounts
What payment methods are available?
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Will prosperly have access to my personal account?
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There is already a rental and/or deposit account, how does prosperly deal with this?
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Digital Tool, Data Protection & Security
Can anyone log in to the landlord & property owner tool?
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Do I have to enter all the information by myself?
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Are my data secure with prosperly?
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What are my data used for?
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Communication, Benefits & More
What benefits does prosperly offer for landlords?
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Do I continue to communicate with the tenant?
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What benefits does prosperly offer for tenants?
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Are prosperly services for landlords and tenants also available in English?
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Where and in which regions / countries are prosperly services available?
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New: Does prosperly offer an affiliate programme (tipster compensation)?
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Do conflicts of interest arise when awarding services to prosperly's partners?
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Will my orders be processed 24/7?
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